Tagged: zoom
61 documents
clear filterLooking for solutions to common email problems? Check out our helpful articles, packed with guidance on troubleshooting and resolving email issues. From dealing with spam to fixing delivery errors, we've got you covered!
Cancellation emails
Configure whether cancellation emails are sent to clients when they cancel class or workshop bookings, with customizable content per event.
Automation Alert Reports
Alert reports notify you of errors in automations and can be scheduled daily or immediately. Configure frequency and recipient email addresses in your account settings.
ClassPass Support (version 3.03)
Configuring ClassPass integration with Zoom meetings in ZoomConnect version 3.03, including enabling the ClassPass client option and manually sharing Zoom meeting links through ClassPass.
Determining your locations
Calculate your total billable Mindbody locations by counting locations within each Site ID you connect, accessible through Manager Tools/Settings/Business Information.
Adding a Licensed User
Steps to add paid Zoom users to your main account and assign them host licenses so they can be connected to your ZoomConnect integration.
BOTs
Automated bots execute repetitive tasks and workflows without manual intervention, streamlining operations and reducing human error.
More Info
Explains how Mindbody workshops differ from classes due to missing webhook notifications, affecting Zoom meeting creation and email timing for late signups.
BOT - "Send Client Emails"
Automated client notification system that emails all booked participants with Zoom meeting details and join information immediately after being added to a class.
Client can't find email in Gmail Inbox
Troubleshooting missing emails in Gmail by checking the All Mail folder and implementing filters to ensure future messages arrive in the Inbox.
Email & SMS
Configure email and SMS channels, set up delivery credentials, manage templates, and establish communication settings across your APIANT integration workflows.
Allow multiple devices
Restrict Zoom participant join links to single device usage to prevent clients from sharing meeting access with unauthorized users.
Send late sign-ups join link email
Control the time window for sending Zoom join links to late sign-ups after a class has started, configurable in hours.
Billing by Bookings
Version 4 changes billing to count client bookings in virtual classes instead of API tasks, with monthly reset and real-time tracking in your account dashboard.
Email Customization - Detailed
Modify every text element in automated join link emails including greetings, disclaimers, contact information, and meeting details to match your branding and communication style.
Reference Table
Complete reference guide for APIANT integration settings including general configuration options like class booking behavior, color customization, contact information, date formatting, and other platform parameters.
Email & SMS
Communication channels for sending transactional and marketing messages to contacts via email and SMS with templates, scheduling, and delivery tracking.
MBO auto sign-in attendees
Configures automatic sign-in of Zoom meeting attendees to their Mindbody classes, with options to sign in all attendees, only booked clients, or disable the feature entirely.
Manage MBO Rooms with multiple Zoom accounts
Troubleshoot Mindbody room assignment issues by resolving unreleased rooms and scheduling conflicts that prevent classes from properly booking available spaces.
BOT - "Send Emails" v3
Automatically sends Zoom meeting details to booked clients and instructors upon activation for APIANT versions 3.03 to 3.5.
Send recording to a client
Automatically send Zoom recording links to clients booked in completed classes when the post-recording email setting is enabled.
Manual updates and bookings
Manually trigger Zoom meeting creation and client registration for classes to ensure booked participants receive confirmation emails through a dedicated automation.
BOT - "Send Instructor Emails"
BOT that sends the Zoom meeting start URL to instructors immediately after being added to a class, useful for last-minute notifications within two hours before class start.
Email Customization - Simple
Add custom text blocks to client and instructor Zoom email notifications, including join links, cancellations, and recording links using a built-in editor with HTML support.
Audio and Video tips
Best practices for audio and video equipment setup when teaching fitness classes online, including microphone selection, music mixing, and streaming optimization.
General
Core ZoomConnect features and workflows that enable you to build, manage, and automate integrations across your organization.
Linked Accounts
Managing multiple Mindbody locations by switching between a master parent account and linked child accounts to view each location's automations and data.
MINDBODY
Integration setup and configuration for connecting MINDBODY wellness and fitness platforms to APIANT workflows.
Email Customization - Version 3
Customize email text sent to clients and instructors in ZoomConnect Settings using the email custom text editor with instant save functionality for versions 3.03 and 3.5.
Participant reports
Zoom meeting participant reports deliver attendee data via email in HTML and CSV formats, with basic details or advanced metrics including join times, duration, and attendance information.
Send recording to a no-show
Configure ZoomConnect to send recording links to no-show clients who did not attend the Zoom meeting alongside existing options for booked or actual attendees.
BOT - "Send Recording"
Automatically send Zoom meeting recordings to booked clients, attendees, or no-shows in Mindbody classes using specialized BOTs that override default recording distribution settings.
Finding Zoom meetings
Multiple Zoom accounts create meetings in their respective mapped accounts, requiring you to select the correct user email and view that user's meeting link rather than the main account's meetings.
Manually refresh classes
Trigger an immediate synchronization of Mindbody class changes to Zoom meetings using the Refresh Classes option, bypassing normal automation delays and addressing system issues.
Shared Zoom meetings
Configure virtual classrooms across multiple Mindbody locations by ensuring teacher consistency, matching room names, aligning time zones, and maintaining separate Zoom licenses per overlapping class.
New features in version 4
Summary of major enhancements in ZoomConnect v4, including multi-site support, SMS messaging, configurable notifications, and on-demand recording.
Multiple Zoom Accounts
Configure scheduling privileges across multiple Zoom accounts to view and manage all meetings from linked accounts in the Zoom desktop app, mobile app, and web interface.
Email Delivery Report
Tracks email delivery status for messages sent through APIANT, including whether emails were delivered and opened by recipients, with approximately 15-minute reporting delays from email providers.
BOT - "Send SMS"
Trigger SMS messages with Zoom join links to class participants by adding the Send SMS bot to a Mindbody class, which overrides other SMS notification settings.
Send recording to instructor
Automatically email Zoom recording links to class instructors by enabling the ZoomConnect Email setting in APIANT version 4.0 or later.
MBO auto sign-in not working
Diagnostic steps to resolve Mindbody auto sign-in failures after Zoom meetings, including enabling settings, host procedures, and checking automation errors.
BOT - "Zoom meeting"
Automatically creates or updates Zoom meetings for a class and registers all signed-up clients. Add this BOT to resolve missing meetings or registration issues.
Settings
Configure your ZoomConnect account settings across multiple categories, including general preferences and system options. Changes take effect immediately without preserving previous values.
Turning off PMI
Disabling the Personal Meeting ID setting in Zoom to enable meeting registration and ensure unique meeting IDs for ZoomConnect integrations.
Send start link to APIANT account email
ZoomConnect version 4.0 introduces a new feature allowing users to easily send the instructor start link to their APIANT account email address. Discover how to enable this convenient email setting and streamline your ZoomConnect experience.
Emailing recording links
Configure APIANT to automatically email Zoom recording links to participants after meetings complete, with required Zoom account settings and integration options.
Reconnect your Zoom account
Process for reestablishing your Zoom account connection in APIANT, including authorization steps and post-reconnection actions like refreshing meeting lists.
BOTs - Reference Table
Reference table of available BOTs for ZoomConnect, including Zoom meeting, email, SMS, and recording functions with corresponding Mindbody client identifiers.
SMS text messages
Sending Zoom join links via SMS text messages to clients as automatic reminders or on-demand through bots, with provider setup and client notification preferences.
Workshops / Enrollments
Configure Zoom meeting registration for workshop enrollments in Mindbody by adjusting the last email notification check timing to ensure clients receive Zoom links before class starts.
Resend a Zoom meeting join link
Resend Zoom meeting join links to registered attendees individually or in bulk using the registration information panel or by copying confirmation emails.
Troubleshooting
Common issues, error messages, and solutions for resolving problems encountered when working with APIANT integrations and workflows.
Sending Zoom cloud recordings
Email your clients with direct links to their Zoom cloud recordings using APIANT's automated workflow tools for seamless distribution.
Zoom
Integration setup and API endpoints for connecting Zoom video conferencing services to APIANT workflows and applications.
Webhook Validation
Implement custom webhook validation logic using Java JSP code in the plugin editor to authenticate incoming webhooks before processing.
ZoomConnect Mindbody Appointments - Setup and requirements
Integration setup for Zoom virtual appointments in Mindbody, including virtual appointment identification, Zoom account mapping, resource and session type association, and room requirement configuration.
Turning off Cloud Recording Downloads
Configure meeting recordings to prevent attendees from downloading shared video files, removing the download option from shared recording links.
Zoom On Demand for recordings
Zoom On Demand lets you create and manage on-demand recordings within your Zoom account for later playback and sharing with participants.
Zoom Reports
View meeting participant lists and attendance records through Zoom's admin reports section, with the ability to export data to CSV files.
Explore our documentation
Central hub for navigating APIANT documentation by subscription type or task, with quick links to account management, automation building, app connections, and platform features.
ZoomConnect
Automated Zoom meeting creation, attendance tracking, and email/SMS notifications for Mindbody virtual classes, enrollments, and appointments.