Cancellation emails
Optimize your cancellation email management with Version 4.0! Control the sending of cancellation emails for classes and workshops effortlessly. Seamlessly communicate essential information through Mindbody platform in just a few clicks. Take advantage of
Available from version 4.0
Turn on or off the sending of cancellation emails
As of version 4, you can choose to send customizable cancellation emails when a client cancels their booking from a class/workshop.
If you already send a cancellation email through Mindbody and it contains everything you want to communicate to the client about the cancellation.
But be aware that Mindbody only allows you to configure one cancellation email for all Mindbody events like classes, workshops etc..
To control the sending of cancellation emails, configure the "Send cancellation email" setting:
