Tagged: troubleshooting
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Explains how Mindbody workshops differ from classes due to missing webhook notifications, affecting Zoom meeting creation and email timing for late signups.
Assembly editor settings
Configure assembly editor behaviors including scroll speed, grid snapping, service account visibility, data reuse optimization, automatic module execution, and debug mode options for diagram construction.
Client can't find email in Gmail Inbox
Troubleshooting missing emails in Gmail by checking the All Mail folder and implementing filters to ensure future messages arrive in the Inbox.
Looking for solutions to common email problems? Check out our helpful articles, packed with guidance on troubleshooting and resolving email issues. From dealing with spam to fixing delivery errors, we've got you covered!
Automation Alert Reports
Automated alert reports notify you of errors in your automations, with direct links to retry failed tasks and customizable delivery frequency and recipient email addresses.
Manage MBO Rooms with multiple Zoom accounts
Troubleshoot Mindbody room assignment issues by resolving unreleased rooms and scheduling conflicts that prevent classes from properly booking available spaces.
Manual updates and bookings
Manually trigger Zoom meeting creation and client registration for classes to ensure booked participants receive confirmation emails through a dedicated automation.
Disabling logging
Turn off debug logging for automation triggers and actions to save filesystem space, while maintaining the ability to re-enable it anytime via menu settings.
Module Implementation
Edit and compile JavaScript and Java implementations for modules using the built-in code editor, with optional debug mode to trace execution and test in the assembly editor.
Manually refresh classes
Trigger an immediate synchronization of Mindbody class changes to Zoom meetings using the Refresh Classes option, bypassing normal automation delays and addressing system issues.
Viewing item details in history
View configuration settings and debug logs for triggers, actions, conditionals, and loops directly from the graphical history view by clicking items or using the Details button.
Service Accounts
Service accounts in the assembly editor group multiple API connections under a single named context so credentials can be rotated or scoped without touching each module individually.
MBO auto sign-in not working
Diagnostic steps to resolve Mindbody auto sign-in failures after Zoom meetings, including enabling settings, host procedures, and checking automation errors.
Managing stored data
Access and manage automation scope data stored in your account, including searching entries and performing row-level actions like deletion and editing.
Copying a step number
Step numbers uniquely identify each item in an automation and can be copied to your clipboard for easy sharing and reference when troubleshooting or collaborating.
Turning off PMI
Disabling the Personal Meeting ID setting in Zoom to enable meeting registration and ensure unique meeting IDs for ZoomConnect integrations.
Debug mode
Enable debug mode in the assembly editor to view module logging output, inspect data structures, and evaluate JavaScript expressions for troubleshooting assembly behavior.
Troubleshooting
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Workshops / Enrollments
Configure Zoom meeting registration for workshop enrollments in Mindbody by adjusting the last email notification check timing to ensure clients receive Zoom links before class starts.
Troubleshooting
Common issues, error messages, and solutions for resolving problems encountered when working with APIANT integrations and workflows.
Viewing connection info
Retrieve unencrypted connection details through the information icon, requiring password verification to view sensitive data for troubleshooting purposes.
Logging
Configure debug logging for modules and subassemblies during assembly execution, enabling output to automation history or the debugger window with per-item toggle controls.
Protecting output data
Restrict module output data visibility to assembly owners only, preventing other account users from viewing sensitive information in editors, logs, and debug mode.
ShopConnect: Shopify → Mindbody
Turnkey e-commerce integration that syncs products, inventory, pricing, orders, customers, and services between Shopify and Mindbody with multi-location support.
ZoomConnect
Automated Zoom meeting creation, attendance tracking, and email/SMS notifications for Mindbody virtual classes, enrollments, and appointments.