Tagged: troubleshooting
25 documents
clear filterLooking for solutions to common email problems? Check out our helpful articles, packed with guidance on troubleshooting and resolving email issues. From dealing with spam to fixing delivery errors, we've got you covered!
Assembly editor settings
Learn about the different settings available in the assembly editor menu, including scroll speed, snap drag, and service account field display. Discover debugging options such as reporting execution errors, module execution timing, debugging nested module
More Info
Learn how Mindbody Enrollments & Workshops differ from classes and understand how certain features like "Zoom meeting" and "Send email" BOTS do not work with workshops. Discover why clients signing up for workshops after the initial email will not receive
Client can't find email in Gmail Inbox
Learn how to locate missing emails in Gmail and increase the chances of future emails reaching your Inbox. Discover the steps to find emails in the "All Mail" section and effectively manage your email client, including moving emails to the Inbox, starring
Automation Alert Reports
Learn how to configure automation alert reports in APIANT and customize the delivery frequency and recipients. Find out how to avoid overwhelming email notifications by adjusting settings.
Manage MBO Rooms with multiple Zoom accounts
Learn how to troubleshoot and resolve issues when assigning a Mindbody room to a class with this helpful document. Follow Option 1 to temporarily assign a new room, remove it, and then attempt to assign the original room again. If that doesn't work, Optio
Manual updates and bookings
Learn how to manually create or update a Zoom meeting and register clients with our automation called "**KEEP TURNED OFF - Manually select MBO class to create and/or register clients in Zoom**". Our video tutorial will guide you through the process. If yo
Module Implementation
Learn how to edit and compile module implementations using the code editor with this comprehensive document. Whether you're working on JavaScript implementations for the browser or Java implementations for the server, this guide will walk you through the
Viewing item details in history
Learn how to easily view and access trigger, action, conditional, and loop details and settings using a graphical history view. Find out how to click or hover over items to access the details, as well as how to use the Details button. Discover the debug l
Disabling logging
Learn how to manage and save filesystem space by disabling automation logging in this document. Access default debug logs for triggers and actions, stored as ZIP files, through a graphical history view. Troubleshoot efficiently with the information provid
Manually refresh classes
Learn how to force a refresh of your automations in Zoom meetings to ensure accurate and up-to-date information. This guide explains when and why a refresh may be necessary, how to initiate the refresh, and how to verify its success. If you require any as
MBO auto sign-in not working
Learn troubleshooting steps for clients who encounter issues with automatic sign-in to Mindbody after a Zoom meeting ends. Check ZoomConnect Settings, ensure proper meeting ending by hosts, and resolve automation errors by filtering and retrying. For addi
Service Accounts
Learn about how the assembly editor uses the term "service account" and how users can create and manage multiple service accounts with unique names. Discover how these accounts are associated with necessary API credentials and how certain modules in the A
Copying a step number
Learn how to easily obtain the unique step number of an automation item for effective troubleshooting and seeking assistance. Simply right-click on the item, select "copy step number", and use it to efficiently search for the desired item.
Managing stored data
Learn how to manage your account data with our user-friendly menu option. Accessible to users with specific permissions, this feature enables you to easily view, search, and sort your stored data by creation date. You can also effortlessly perform actions
Debug mode
Learn how to activate the assembly editor's debug mode and unlock its powerful advantages with this comprehensive document. Discover step-by-step instructions on managing the debug window, from opening and closing to clearing, minimizing, and resizing. Ex
Turning off PMI
Learn how to troubleshoot the error message "Registration has not been enabled for this meeting" in ZoomConnect. This step-by-step guide suggests disabling the "Use Personal Meeting ID (PMI)" option to ensure each meeting has a distinctive ID and enables
Troubleshooting
Learn about various problem-solving methods and techniques in this informative document. Discover proven strategies to overcome challenges and improve decision-making skills. Whether you're a student, professional, or simply looking to enhance your proble
Troubleshooting
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Workshops / Enrollments
Learn how to resolve the problem of Zoom meeting registration delays in Mindbody's Workshop/Enrollment feature with this instructional document. Discover how adjusting the "Last email notification check mins" setting in ZoomConnect to 75 minutes can ensur
Viewing connection info
Get insights into unencrypted connection information and troubleshoot connection problems with ease. This document introduces a prompt that prompts you to enter your account password, enabling seamless viewing of crucial connection details. Enhance your t
Logging
Learn how to disable debug logging for modules and subassemblies in a software assembly with this document. Save the state of each item's debug logging flag by saving the assembly. Easily disable debug logging for individual items by right-clicking on the
Protecting output data
Learn how to protect the output data of a module in an assembly with this comprehensive guide. Discover the benefits of keeping module output data hidden from unauthorized access or logs. Only the assembly's owner can access the protected data, manipulate
ShopConnect: Shopify → Mindbody
Turnkey e-commerce integration that syncs products, inventory, pricing, orders, customers, and services between Shopify and Mindbody with multi-location support.
ZoomConnect
Automated Zoom meeting creation, attendance tracking, and email/SMS notifications for Mindbody virtual classes, enrollments, and appointments.