CRMConnect: Mindbody → HighLevel
Turnkey bi-directional integration that syncs client profiles, memberships, visits, sales, and 140+ custom fields between Mindbody and HighLevel CRM in real time.
CRMConnect: Mindbody → HighLevel
Turnkey bi-directional integration that syncs client profiles, memberships, visits, sales, and 140+ custom fields between Mindbody and HighLevel CRM in real time.
Overview
CRMConnect for Mindbody and HighLevel is a professionally-engineered integration that automatically synchronizes client data between your Mindbody wellness business management platform and HighLevel CRM. Unlike DIY automation tools, CRMConnect is purpose-built for fitness, wellness, and beauty businesses, handling sophisticated data transformations, duplicate detection, and multi-location routing out of the box.
The integration captures over 140 custom contact fields from Mindbody and maps them into HighLevel, giving your marketing and sales teams a complete, real-time view of every client's activity, purchase history, membership status, and engagement patterns. Data flows automatically from Mindbody to HighLevel within seconds of changes, with a nightly reconciliation pass to ensure nothing is missed.
For businesses that need to push data back from HighLevel into Mindbody, the reverse sync is triggered by applying configured tags in HighLevel, enabling lead routing and client creation workflows directly from your CRM.
Key Features
Client & Contact Sync
- Two-way client profile synchronization in real time
- Over 140 custom contact fields captured and mapped automatically
- Smart duplicate detection matching by first/last name, email, and phone
- Contacts sync even without email addresses (phone used as fallback identifier)
- Mindbody → HighLevel sync is automatic and continuous
- HighLevel → Mindbody sync triggered by applying configured tags
Membership & Services
- Membership status and expiration date tracking
- Remaining session count synchronization
- Contract and auto-pay status updates
- Client services and package balance tracking
Activity & Attendance
- Class booking and appointment reservation sync
- Visit and attendance record tracking
- Missed class notifications
- Enrollment and course booking data
Financial Data
- Sales transaction synchronization
- Purchased item details
- Payment information capture
Multi-Location Support
- Unlimited Mindbody site synchronization to a single HighLevel account
- Automatic location tagging for franchise and multi-location businesses
- Lead routing to the correct Mindbody location based on HighLevel tags
Automation & Reconciliation
- Real-time sync within seconds of Mindbody changes
- Nightly reconciliation passes to catch any missed records
- Customizable workflows based on client activity
- Respects Mindbody API rate limits during implementation
Data Types Synced
| Data Type | Direction | Details |
|---|---|---|
| Client profiles & demographics | Mindbody ↔ HighLevel | Bi-directional; 140+ custom fields |
| Membership status | Mindbody → HighLevel | Status, expiration dates, remaining sessions |
| Class bookings | Mindbody → HighLevel | Reservations, attendance, cancellations |
| Appointment reservations | Mindbody → HighLevel | Booking details and status |
| Visit/attendance records | Mindbody → HighLevel | Check-ins, missed classes |
| Sales transactions | Mindbody → HighLevel | Purchased items, payment info |
| Client services & contracts | Mindbody → HighLevel | Package balances, auto-pay status |
| Enrollments & courses | Mindbody → HighLevel | Course bookings, enrollment status |
Setup
- Connect -- Link your Mindbody and HighLevel accounts in the CRMConnect dashboard. No developers or coding required.
- Configure -- Select which data types to sync. The system handles data logic, deduplication, and field mapping automatically.
- Grow -- Build HighLevel workflows using the synced client data to drive retention, upsells, and re-engagement campaigns.
Setup typically completes in under 30 minutes.
Pricing
| Plan | Price | Includes |
|---|---|---|
| Base | $99/mo | Core bi-directional sync, visit/contract sync, appointment/class calendar sync, multi-site 2-way sync, first 2,500 contacts |
| Additional contacts | $49/mo per 2,500-contact tier | Only active clients count; dormant records excluded |
| Enrollments → HighLevel Calendar | $49/mo | Add-on module |
| Sales → HighLevel Custom Object | $49/mo | Add-on module |
| Client Services → HighLevel Custom Object | $49/mo | Add-on module |
| Memberships → HighLevel Custom Object | $49/mo | Add-on module |
| Additional Mindbody Location | $49/mo per location | Multi-location add-on |
| Per-location feature sync | $25/mo each | Enrollment, sales, services, or membership sync per additional location |
Typical starting cost: $148/month (base + one add-on), compared to $200-500+/month for DIY tools or $2,000+/month for custom development.
Requirements
- Active Mindbody subscription
- Active HighLevel account
- No coding or developer resources required
Historical Data Import
- Appointments: 7 days backward, 30 days forward (default)
- Sales history: 1 month backward (default)
- Enrollments: 365 days forward (default)
- Extended data backfills available for an additional fee
FAQ
How fast does data sync?
Data posts within seconds of appearing in Mindbody. A nightly reconciliation pass runs as a safety net to catch any records that may have been missed during real-time sync.
What happens with clients who don't have an email address?
Contacts sync even without email addresses. The system uses phone number as a secondary identifier when email is absent.
Can I sync multiple Mindbody locations?
Yes. CRMConnect supports unlimited Mindbody site synchronization to a single HighLevel account, with automatic location tagging for each site.
How does the reverse sync (HighLevel → Mindbody) work?
Applying a configured tag in HighLevel triggers the sync back to Mindbody. This enables lead creation, client updates, and location-based routing from your CRM.
How does CRMConnect compare to building this with Zapier or Make?
CRMConnect is pre-built with sophisticated logic including 140+ field mapping, duplicate handling, HighLevel custom objects, and multi-location routing. DIY tools require weeks of setup, ongoing maintenance, and typically cost more at scale while delivering less functionality.
What support is included?
VIP customer support from integration specialists is included with all plans. No generic documentation or community forums -- you get direct access to experts who understand both Mindbody and HighLevel.