ZoomConnect: Mindbody + Zoom

Automated Zoom meeting creation, attendance tracking, and email/SMS notifications for Mindbody virtual classes, enrollments, and appointments.

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Overview

ZoomConnect automates Zoom meeting management for Mindbody-powered businesses, eliminating manual link distribution and attendance tracking for virtual classes and appointments. The integration automatically creates Zoom meetings synced with Mindbody schedules, sends branded email and SMS notifications to clients, and signs attendees into Mindbody after sessions complete.

The platform supports classes, enrollments, and appointments, with powerful in-app BOTs for managing Zoom meetings, email delivery, and SMS notifications. Secure unique links (one per booking) protect against unauthorized access, with optional one-device-per-link access control for hybrid classes that combine in-person and virtual participants.

For multi-location and franchise businesses, ZoomConnect supports cross-site class capability with multiple Mindbody Site IDs, centralized management, and unlimited Zoom accounts.

Key Features

Automation & Scheduling

• Automatic Zoom meeting creation synced with Mindbody class and appointment schedules
• Support for classes, enrollments, and appointments
• Automatic roll call (Zoom attendees auto-signed into Mindbody)
• Flexible timing controls for meeting creation and notifications
• Powerful in-app BOTs for Zoom, email, and SMS management

Email & Notifications

• Branded email notifications with custom logos and messaging
• Superior email deliverability using dedicated IPs
• Detailed email delivery and open-rate tracking
• Multi-language support for localized communications
• SMS text message notifications (via Twilio or CM Telecom)

Revenue Protection

• Secure unique links (one per booking)
• Link voidance for last-minute cancellations
• Instant links for last-minute bookings
• Optional one-device-per-link access control
• Hybrid class support (in-person + virtual)

Reporting

• Comprehensive attendance reports post-session
• Monthly booking charts
• Participant reports
• Zoom cloud recording management

Multi-Location & Scalability

• Cross-site class capability (multiple Mindbody Site IDs)
• Centralized franchise management
• Multiple Zoom account support (unlimited)
• Scalable enterprise add-ons

Data Types Synced

Setup

1. Connect -- Link your Mindbody and Zoom accounts in the ZoomConnect dashboard. No coding required.
2. Configure -- Set up meeting creation timing, notification preferences, email branding, and BOT automation rules.
3. Run -- Zoom meetings are created automatically from your Mindbody schedule, and clients receive branded notifications.

Setup typically completes in approximately 30 minutes.

Pricing

Requires a paid Zoom subscription.

Requirements

• Active Mindbody subscription
• Paid Zoom subscription (licensed user required)
• Twilio or CM Telecom account (for SMS add-on only)
• No coding or developer resources required

FAQ

Does ZoomConnect handle appointments or just classes?

Both. Classes are included in the base plan. Appointment sync is available as an add-on module for $49/month.

How does automatic attendance work?

ZoomConnect matches Zoom meeting participants to Mindbody bookings and automatically signs them in. This eliminates manual roll call for virtual classes.

Can I use multiple Zoom accounts?

Yes. ZoomConnect supports unlimited Zoom accounts at $9/month per additional account, enabling different instructors or departments to use their own Zoom credentials.

Are Zoom recordings automatically sent to clients?

Yes. ZoomConnect can automatically distribute Zoom cloud recordings to clients via email after sessions complete, with configurable timing and recipient rules.

Does it support hybrid classes?

Yes. ZoomConnect's secure unique links and one-device-per-link access control work for hybrid classes that combine in-person and virtual participants.

What about SMS notifications?

SMS is available as an add-on for $25/month and requires a Twilio or CM Telecom account for message delivery. You can configure SMS timing and content independently from email notifications.