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Turning off PMI

Learn how to troubleshoot the error message "Registration has not been enabled for this meeting" in ZoomConnect. This step-by-step guide suggests disabling the "Use Personal Meeting ID (PMI)" option to ensure each meeting has a distinctive ID and enables

#mindbody#zoom#automation#troubleshooting#account#zoomconnect
Valid only up to version 3.03

How to fix this error: "Registration has not been enabled for this meeting"

In order for ZoomConnect to work properly, make sure the "Use Personal Meeting ID (PMI) when scheduling a meeting" setting in your Zoom meeting settings is switched to OFF for all connected Zoom accounts:

This ensures that all created meetings have a unique ID and also allows us to register your Mindbody clients as meeting registrants.

If you are getting an error "Registration has not been enabled for this meeting:" in your automation, it is because the PMI is still ON in Zoom:

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Last updated April 6, 2026