03C - Cancelled appointment booking (instant) In Mindbody → _zapier

This event triggers when an appointment booking is cancelled in Mindbody. The payload provides details about the cancelled appointment, client information, and location data, ensuring that cancellations are instantly reflected in Zapier-powered workflows.

Payload Structure

Root Object

• eventId (string) – Identifies the event type (appointmentBooking.cancelled).
• eventInstanceOriginationDateTime (string, ISO 8601) – Timestamp when the cancellation occurred.
• eventSchemaVersion (integer) – Version of the event schema.
• messageId (string) – Unique identifier for the message.

Appointment Details

• appointmentId (integer) – Unique identifier for the cancelled appointment.
• startDateTime (string, ISO 8601) – Scheduled start time of the appointment.
• endDateTime (string, ISO 8601) – Scheduled end time of the appointment.

Client Details

• clientId (string) – Internal Mindbody client ID.
• clientUniqueId (integer) – Unique identifier for the client.
• clientFirstName (string) – Client’s first name.
• clientLastName (string) – Client’s last name.
• clientEmail (string) – Client’s email address.
• clientPhone (string) – Client’s phone number.
• clientAddressLine1 (string) – Client’s street address.
• clientCity (string) – Client’s city.
• clientState (string) – Client’s state.
• clientPostalCode (string) – Client’s postal code.
• clientCountry (string) – Client’s country.
• clientBirthDate (string, ISO 8601) – Client’s date of birth.
• clientGender (string) – Client’s gender.
• clientStatus (string) – Client’s status.
• clientAccountBalance (string) – Client’s current account balance.
• clientHomeLocationId (string) – ID of the client’s home location.
• clientSalesRepFirstName (string) – First name of the assigned sales representative.
• clientSalesRepLastName (string) – Last name of the assigned sales representative.
• clientSalesRepId (string) – ID of the assigned sales representative.
• clientNotes (string) – Any notes associated with the client.

Location Details

• siteId (integer) – ID of the Mindbody site where the appointment was booked.
• locationId (integer) – ID of the location where the appointment was scheduled.
• locationName (string) – Name of the location.

Staff Details

• staffId (integer) – ID of the staff member assigned to the cancelled appointment.

Summary

This event ensures that cancelled appointment bookings in Mindbody are instantly updated in Zapier-powered workflows, helping businesses automate scheduling changes, notifications, and follow-ups efficiently.

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v1.4 Field Reference

Version: 1.4 | Status: Fixed | Total fields: 50

What's New in v1.4

• Client Enrichment (20 fields): clientBirthDate, clientGender, clientRedAlert, clientStatus, clientMobilePhone, clientAddressLine1, clientCity, clientState, clientPostalCode, clientCountry, clientAccountBalance, clientHomeLocationId, homeStudioName, clientSalesRepFirstName, clientSalesRepLastName, clientSalesRepId, clientNotes, clientYellowAlert, clientFirstClassDate, clientWorkExtension
• Location (1 field): locationName
• Next Visit (6 fields): nextClassName, nextClassStartDateTime, nextClassId, nextAppointmentName, nextAppointmentStartDateTime, nextAppointmentId
• Client-prefixed naming convention
• Metadata from trigger

Complete Field List