01C - Deactivated client (instant) In Mindbody → _zapier

This event triggers when a client is deactivated in Mindbody. The payload provides detailed information about the client at the time of deactivation, including personal details, contact information, site-related data, and updated communication preferences.

Payload Structure

Root Object

• eventData (object) – Contains the client’s details at the time of deactivation.
• eventId (string) – Identifies the event type (client.deactivated).
• eventInstanceOrigin (string) – Source identifier for the event.
• eventInstanceOriginationDateTime (string, ISO 8601) – Timestamp when the deactivation occurred.
• eventSchemaVersion (string) – Version of the event schema.
• messageId (string) – Unique identifier for the message.

eventData Object

• firstName (string) – Client's first name.
• lastName (string) – Client's last name.
• gender (string) – Client’s gender (Male, Female, etc.).
• birthDateTime (string, ISO 8601) – Client's date of birth.
• clientId (string) – Internal Mindbody client ID.
• clientUniqueId (string) – Unique identifier for the client.
• isCompany (boolean) – Whether the client represents a company (true/false).
• status (string) – Membership status (Non-Member, Member, etc.).
• inactive (boolean) – Indicates if the client is deactivated (true/false).
• email (string) – Client’s email address.
• previousEmail (string or null) – Previously used email, if applicable.
• homePhone (string) – Home phone number.
• mobilePhone (string) – Mobile phone number.
• workPhone (string) – Work phone number.
• addressLine1 (string) – Primary street address.
• addressLine2 (string or null) – Secondary street address.
• city (string) – City.
• state (string) – State or region.
• postalCode (string) – Zip or postal code.
• country (string) – Country code (US, CA, etc.).
• homeLocation (string) – ID of the home location assigned to the client.
• clientNumberOfVisitsAtSite (integer) – Number of visits to the site.
• siteId (string) – ID of the Mindbody site where the client was registered.
• creationDateTime (string, ISO 8601) – Date and time when the client was created.
• creditCardLastFour (string or null) – Last four digits of the client’s stored credit card.
• creditCardExpDate (string or null) – Expiration date of stored credit card.
• directDebitLastFour (string or null) – Last four digits of direct debit account.
• isLiabilityReleased (boolean) – Whether the client has signed a liability waiver (true/false).
• liabilityAgreementDateTime (string or null) – Date and time of liability agreement acceptance.
• referredBy (string) – Source of referral (Another Client, Google, etc.).
• leadChannelId (string or null) – Lead channel ID if applicable.
• isProspect (boolean) – Whether the client is a prospect (true/false).
• notes (string or null) – Any notes associated with the client.
• photoUrl (string or null) – URL to the client’s profile photo.

Upon deactivation, all communication preferences may be updated:

• sendAccountEmails (boolean) – Whether the client receives account-related emails (true/false).
• sendAccountTexts (boolean) – Whether the client receives account-related texts (true/false).
• sendPromotionalEmails (boolean) – Whether the client receives promotional emails (true/false).
• sendPromotionalTexts (boolean) – Whether the client receives promotional texts (true/false).
• sendScheduleEmails (boolean) – Whether the client receives schedule-related emails (true/false).
• sendScheduleTexts (boolean) – Whether the client receives schedule-related texts (true/false).

Summary

This payload provides a record of the client’s deactivation, ensuring that any deactivated clients in Mindbody are correctly reflected in Zapier-powered workflows.

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v1.4 Field Reference

Version: 1.4 | Status: Fixed | Total fields: 35

What's New in v1.4

• Converted from raw XML pass-through to structured JSON payload
• Eliminates @json_null values
• Same 35 fields as 01, now explicitly mapped
• Metadata: eventId, eventInstanceOriginationDateTime, eventSchemaVersion, messageId (from trigger)

Complete Field List