Initial Import & Historical Gifts

This is the page to read before you authorize go-live. It covers what happens to the donors already in DonorPerfect, and what happens to your existing gift history.

Your existing donor base

At onboarding, we run a one-time import that brings your existing donors from DonorPerfect into ActiveCampaign as contacts. The import itself is part of onboarding.

The import is sized to your plan's donor limit. The base plan ($169/month) includes 5,000 donors synced, and you can add capacity in blocks of 2,500 donors at $99/month each. Only active donors count toward your limit, and the donors brought in at the initial import count within it.

Only donors with an email address sync by default. ActiveCampaign requires an email per contact, so a DonorPerfect donor without one is skipped unless placeholder-email generation is turned on for your account — see Sync timing and reliability.

If your donor file is larger than your plan covers, talk to us before go-live. Common options:

• Import a scoped subset. Many organizations import only donors active within a recent window, selected via a Donor ID list exported from DonorPerfect.
• Add donor blocks to cover the larger file, if you genuinely need every donor in ActiveCampaign.

Whatever is agreed for your account is captured in your quote — if you have a question about what your agreement covers, ask us and we'll confirm in writing.

Historical gifts: the default behavior

One month of donation history is included with the base plan. With the Gifts Pipeline add-on ($89/month), individual gifts sync as ActiveCampaign deals starting one month back from go-live and forward from there — every gift from here on shows up as its own deal, linked to the donor's contact.

Without the Gifts Pipeline add-on, gift-level data does not sync to ActiveCampaign at all — donor-level fields (gift totals, dates, counts — see Data reference) still sync as part of the standard donor sync.

Want more history than that?

Additional months of donation history can be imported for a one-time fee of $50 per month of history. If you're after a specific slice instead — for example, every gift tied to a particular campaign — talk to your APIANT contact about what you're trying to accomplish and we'll size it.

What we need from you before we run the import

• Agreement on the import scope: full file (within your plan's limit) or a scoped Donor ID list.
• If using a Donor ID list, export it from DonorPerfect with the Donor ID on every row.
• Written go-ahead to run the import and switch on live sync.

Questions about how this applies to your account specifically? Contact APIANT support at support@apiant.com.