02C - Cancelled Class Booking (Instant) - Mindbody → Zapier

This event triggers when a class booking is cancelled in Mindbody. The payload provides information about the class session, client details, and location data, ensuring that cancellations are instantly reflected in Zapier-powered workflows.

Payload Structure

Root Object

• eventId (string) – Identifies the event type (classRosterBooking.cancelled).
• eventInstanceOriginationDateTime (string, ISO 8601) – Timestamp when the cancellation occurred.
• eventSchemaVersion (integer) – Version of the event schema.
• messageId (string) – Unique identifier for the message.

Class Booking Details

• classRosterBookingId (integer) – Unique identifier for the class booking.
• classId (integer) – ID of the cancelled class.
• className (string) – Name of the cancelled class.
• classCategory (string) – Category of the class.
• classSubcategory (string) – Subcategory of the class.
• classProgramId (integer) – ID of the class program.
• classProgramName (string) – Name of the class program.
• classSessionTypeId (integer) – ID of the session type.
• classSessionTypeName (string) – Name of the session type.
• classSessionTypeNumDeducted (integer) – Number of sessions deducted due to cancellation.
• classStartDateTime (string, ISO 8601) – Start date and time of the class.
• classEndDateTime (string, ISO 8601) – End date and time of the class.
• classMaxCapacity (integer) – Maximum capacity of the class.

Client Details

• clientId (integer) – Internal Mindbody client ID.
• clientUniqueId (integer) – Unique identifier for the client.
• clientFirstName (string) – Client’s first name.
• clientLastName (string) – Client’s last name.
• clientEmail (string) – Client’s email address.
• clientPhone (string) – Client’s phone number.
• clientBirthDate (string, ISO 8601) – Client’s date of birth.
• clientGender (string) – Client’s gender (Male, Female, etc.).
• clientStatus (string) – Client’s status (Non-Member, Member, etc.).
• clientAccountBalance (float) – Client’s current account balance.
• clientNotes (string or null) – Any notes associated with the client.
• clientHomeLocationId (integer or null) – ID of the client’s home location.
• clientHomeLocationName (string) – Name of the client’s home location.

Client Sales Representative (If Applicable)

• clientSalesRepFirstName (string or null) – First name of the assigned sales representative.
• clientSalesRepLastName (string or null) – Last name of the assigned sales representative.
• clientSalesRepId (integer or null) – ID of the assigned sales representative.

Instructor Details

• classInstructorFirstName (string) – Instructor’s first name.
• classInstructorLastName (string) – Instructor’s last name.
• classInstructorEmail (string) – Instructor’s email address.
• classInstructorPhone (string) – Instructor’s phone number.

Location Details

• locationId (integer) – ID of the location where the class was scheduled.
• locationName (string) – Name of the location.
• locationAddress (string) – Address of the location.
• locationCity (string) – City where the class was scheduled.
• locationState (string) – State or region.
• locationPostalCode (string) – Zip or postal code.
• locationPhone (string) – Location contact phone number.
• locationLatitude (float) – Latitude of the location.
• locationLongitude (float) – Longitude of the location.

Summary

This event ensures that cancelled class bookings in Mindbody are instantly updated in Zapier-powered workflows, preventing scheduling conflicts and ensuring accurate records for clients and staff.

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v1.4 Field Reference

Version: 1.4 | Status: Fixed | Total fields: 54

What's New in v1.4

• Class Enrichment (5 fields): className, classCategory, classSubcategory, classProgramName, classSessionTypeName
• Client Enrichment (20 fields): clientBirthDate, clientGender, clientRedAlert, clientStatus, clientMobilePhone, clientAddressLine1, clientCity, clientState, clientPostalCode, clientCountry, clientAccountBalance, clientHomeLocationId, homeStudioName, clientSalesRepFirstName, clientSalesRepLastName, clientSalesRepId, clientNotes, clientYellowAlert, clientFirstClassDate, clientWorkExtension
• Location (1 field): locationName
• Next Visit (6 fields): nextClassName, nextClassStartDateTime, nextClassId, nextAppointmentName, nextAppointmentStartDateTime, nextAppointmentId
• Client-prefixed naming convention
• Metadata from trigger

Complete Field List