GuidePlatformv1
Retries
The system has a config setting for defining errors that are to be automatically retried by the system:

Any errored transactions that are pending retries are listed in the Retries screen:

Errors that are defined to be retryable are retried by the system up to 10 times according to this schedule:
- 15 seconds
- 30 seconds
- 1 minute
- 2 minutes
- 5 minutes
- 10 minutes
- 30 minutes
- 1 hour
- 2 hours
- 4 hours
The "attempt x of y" links in the list can be clicked to open the log to the most recent error.
Cancel All
All transactions currently scheduled to be retried can be cancelled with the Cancel All button.
Refresh
The list of scheduled retries can be refreshed with the Refresh button.
Last updated May 4, 2026