Version 1.30 Enhancements

hubspot business units (brands) support feature overview version 1 30 of crmconnect introduces support for hubspot business units , now referred to as brands in hubspot this feature allows organizations managing multiple brands under a single hubspot account to route synced cliniko data—such as contacts, companies, and deals—to the correct business unit how it works two new integration settings enable business units support in crmconnect assign business unit enables support for assigning synced data to a specific hubspot business unit when set to true, the system will include brand routing logic in all sync activity business unit id defines the unique id of the hubspot business unit where data should be assigned this value must match the business unit id configured in your hubspot portal with these settings enabled, all synced data from cliniko will be correctly attributed to the designated business unit in hubspot how to find your hubspot business unit (brand) id log in to your hubspot account navigate to settings > properties select contact properties search for the property named brands open the property to view its field options the internal value (not the label) of each option is the business unit id this id is what you'll use in the business unit id setting why use this if you operate multiple brands or divisions within hubspot, this feature helps maintain cleaner crm organization route data accurately per brand segment marketing efforts apply brand specific automations, pipelines, and access permissions need to enable business units support? contact support\@apiant com to update your integration settings release date 6/4/2025