ZoomConnect
Troubleshooting
Turning off PMI
2min
Valid only up to version 3.03
In order for ZoomConnect to work properly, make sure the "Use Personal Meeting ID (PMI) when scheduling a meeting" setting in your Zoom meeting settings is switched to OFF for all connected Zoom accounts:
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This ensures that all created meetings have a unique ID and also allows us to register your Mindbody clients as meeting registrants.
If you are getting an error "Registration has not been enabled for this meeting:" in your automation, it is because the PMI is still ON in Zoom:
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Updated 28 Nov 2023
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