ZoomConnect
Troubleshooting
MBO auto sign-in not working
4min
troubleshooting steps if your clients aren't being automatically signed in mindbody after a zoom meeting has ended if your clients are not being signed in to mindbody automatically after you end a meeting, check the following 1\ is the feature turned on in your settings? open your zoomconnect settings check that "signin attendees in mbo" is enabled 2\ make sure that the host ends the meeting properly the meeting host has to click end at the end of the meeting 3\ did the automation produce errors? click the history icon for automation "08 sign in attendees in mindbody" filter its history by errors click on the error you may be able to retry it if it still doesn't work and you need help troubleshooting, click the link icon shown below and send it to us contact zoomconnect support docid 1xzctwlvtbqqjqzccmy9h