Managing the Sending of the Mindbody Password Reset Email
ShopConnect's link between Shopify and Mindbody makes it easy to create accounts for new clients when they buy something. One handy feature is sending these new clients a password reset email so they can quickly log in to Mindbody and use the services they just bought. This guide shows you how to turn this email feature on or off, making client setup more flexible. It's especially useful for selling Mindbody services on Shopify, helping customers get started without any hassle.
After a customer places an order, it's essential to provide clear next steps to ensure they can easily access their purchased services. Here's a suggested message you can include in your post-purchase confirmation email or Shopify thank-you page:
Thank you for making this purchase from our online store! Be on the lookout for your password email from our online booking software, Mindbody Online. Once you set your password, click here to book your appointment or class.
Make sure to replace the placeholder URL with the direct link to your online schedule page to guide customers seamlessly to their booking options.
Important: Update in your Mindbody "Forgot Login Information" auto-reply email to include this same message from the "Post-Purchase Client Communication" section above. This ensures consistency in communication and makes it easier for clients to access their services. Read here on how to edit your Mindbody account auto emails.
To begin, log into your ShopConnect dashboard and navigate to the ShopConnect settings section. This is your starting point for modifying how ShopConnect interacts with your Mindbody setup.
The Send_mbo_password_reset_email setting is found under the 'Mindbody Order Settings' submenu. Here is how you can adjust this setting:
Be careful while viewing the settings. This area is a LIVE area. Meaning if you click or change the data it is an instant save. If you make a mistake then just change it back and it will resave automatically for you.
After accessing the ShopConnect settings and locating the 'Mindbody Order Settings', follow these steps to adjust the automatic password reset email feature for your clients:
- Locate the Setting: Look for the 'Send_mbo_password_reset_email' option. This setting controls the automatic dispatch of password reset emails to new clients.
- Adjust the Feature: To enable this feature, set it to "Enabled" to allow ShopConnect to automatically send Mindbody password reset emails after a client's account is created. To disable, switch the feature to "Disabled" to stop the emails.
- Modify the Auto Email (Optional): For modifications to the "Forgot login information" auto email, refer to the Mindbody support article on "Setting up Auto Emails and Texts" for detailed instructions.
By following the steps outlined in this guide, you can manage the Send_mbo_password_reset_email feature within the 'Mindbody Order Settings' submenu to improve how new clients receive their account information. This adjustment ensures that your ShopConnect and Mindbody integration meets both your business needs and enhances the client experience. Adjust your settings today by logging into your ShopConnect dashboard.
