Sync Products

available from version 2 5 sync products from mindbody to shopify with this feature, you can select which mindbody products you want to sync with your shopify store feature on will give you the option of selecting which products to sync feature off will sync all products as a reminder, mindbody is the master of the data the mindbody api does not allow for creating products or pricing options we can only read the information from mindbody and create in shopify to turn on you will need to enable the 'fetch products sellable online only' setting ( docid 2oxk8lv27jvkvl8m3wlu5 ) next, you will need to select which products to sync open mindbody and select products from the main menu click 'search' button to show all products select which products to sync by checking the 'link' box for the corresponding product click 'save' button note it can take up to 15 minutes for product changes to sync with shopify when used in conjunction with the 'filter mbo products' and 'delete products in shopify' features you will be able to have products removed from shopify important you must change a product's online price to "0 00" in mindbody if you do not want to see this product in shopify like this new products status in shopify the new products status in shopify setting allows you to control the publication status of products when they are created in shopify through the mindbody retail products → shopify sync what this setting does when a new product is added in mindbody retail products and synced to shopify, you can choose whether the product is created as active – the product is immediately published and visible on your shopify storefront draft – the product is created in shopify but not published, allowing you to review or edit it before making it available to customers how it works a new retail product is created in mindbody the sync runs and sends the product to shopify the product is created in shopify with the status defined in your new products status in shopconnect settings when to use each option active best for businesses that want products to go live automatically ideal when product data in mindbody is complete and ready for publication draft recommended if you need to add product images in shopify adjust descriptions assign collections or tags review product details before publishing important notes this setting only applies to newly created products sent from mindbody to shopify it does not change the status of existing shopify products you can manually change the product status in shopify at any time deleting or discontinuing products if you choose to discontinue a product, you can have it removed from shopify by changing the online price to zero in mindbody if you are using the 'sell online' option in the mindbody feature, you must wait for the product to be removed from shopify, then you can uncheck the 'sell online' box in mindbody after that, you can click the 'discontinued' box for that product and click 'save' note to remove products from shopify using mindbody simply unchecking the sold online box does not delete the product you must follow the steps below otherwise, you will need to manually delete the product from shopify change online price to zero then click the save button wait for the product to be removed from shopify (this can take up to 15 minutes) uncheck the sold online box in mindbody then click the save button if discontinuing the product then check discountinuied then click the save button note it can take up to 15 minutes for product changes to sync with shopify as a reminder, mindbody is the master of the data the mindbody api does not allow for creating products or pricing options we can only read the information from mindbody and create in shopify product info is synced based on the mindbody barcode to the shopify sku field keep in mind that a product in mindbody that has a color and or size variant must also have the same options in shopify with the same name if your variant options in shopify do not match mindbody the sync will fail for that product ex mindbody product name lipstick variant color red variant size 1oz barcode 456789123 shopify product name lipstick options color red size 1oz sku 456789123 barcode (not needed) if the items do not match with what you already have in shopify, the sync for that product will fail if you are adding new products to mindbody that do not exist yet in shopify then do not create them in shopify at this time our system can take new products from mindbody and create them for you in shopify thus creating the sync for products that already exist in shopify, the product must exist in mindbody and the information for that product must match based on the example above if a product has no variants that is considered a 1 to 1 relationship and no options need to be created just match the mindbody barcode to the sku field in the shopify product (see screenshots below of shopify product info)