ShopConnect
Mindbody Pricing Option/Service Discontinuation: Integration with Shopify
6min
This guide explains how to handle a discontinued pricing option in Mindbody and its update to Shopify. Updates may take around 15 minutes. Depending on if you have one location or multiple, the steps in Shopify will vary. It also outlines how to find and check archived products in Shopify.
Key Takeaways:
- Update Duration:Post the discontinuation of a pricing option in Mindbody, the synchronization to Shopify might require up to 15 minutes.
- Single Location in Shopify:For products associated with a singular location in Shopify, they will be directly archived upon discontinuation.
- Multiple Locations in Shopify: For products linked to several locations:
- Each location will be sequentially detached.
- The product will be archived once only the last location remains.
- Note: In Shopify, these locations are represented as product options.
- Post-Archival Actions:Products can be manually deleted from the archive if required.
When a pricing option is discontinued in Mindbody, the following will occur in Shopify:
Please be advised that the update from Mindbody to Shopify may require up to 15 minutes for the pricing option to be deactivated.
- If only one location is set up in Shopify, the discontinued product will be archived.
- If multiple locations are set up in Shopify, each location will be removed from the product, and then the product will be archived with the last location remaining in the list.
- If needed, the product can be manually deleted after it has been archived.
In Shopify, locations are listed as product options.
- Access the "Products" tab situated on the left sidebar.
- Modify the filter to exclusively display archived products.
- Click on the desired product to examine its current status and to verify any linked locations.
Updated 14 Mar 2024
Did this page help you?