ZoomConnect
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Troubleshooting
Email
Client can't find email in Gmail Inbox
1min
If your client cannot find an email in their GMail Inbox, there is a very good chance it is in their "All Mail" section:
![Document image Document image](https://downloads.intercomcdn.com/i/o/243618003/5f92c72a51e09a56ba5b248e/image.png)
Here are a few things your clients can do to improve the chances future emails are delivered to their Inbox:
- Move the email they found to their Inbox
- Star the email
- Add the recipient to their contacts