ZoomConnect
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Email & SMS
Cancellation emails
1 min
available from version 4 0 turn on or off the sending of cancellation emails as of version 4, you can choose to send customizable cancellation emails when a client cancels their booking from a class/workshop why would i want to turn off the sending of cancellation emails? if you already send a cancellation email through mindbody and it contains everything you want to communicate to the client about the cancellation but be aware that mindbody only allows you to configure one cancellation email for all mindbody events like classes, workshops etc to control the sending of cancellation emails, configure the "send cancellation email" setting